Shipping policy
SHIPPING
The shipping charges for all shipping within India is free and is completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.
For international orders, we use FedEx, UPS and DHL for delivery.
WHEN DO WE DELIVER
All domestic orders will take about 7-10 working days for delivery from the date of dispatch. International orders take a minimum of 15-20 working days for delivery from the date of dispatch. Further information on the order status can be provided by our customer care upon request.
RETURNS
Our garments are all on a made-to-order basis specially handcrafted for you. We assume that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you.
In case of any alterations in the garments shipped internationally, return shipping should be borne by the customer since we request for at least one trial to fit the garment best to your size.
INTERNATIONAL SHIPPING & DUTIES
All product prices displayed on our website are inclusive of the applicable Maximum Retail Price (MRP).
For international deliveries, orders are shipped on a DDU (Delivery Duty Unpaid) basis. This means that the product prices displayed do not include any import duties, customs duties, or local taxes that may be imposed by the destination country.
The recipient is responsible for payment of all applicable import duties, customs charges, and local sales taxes levied by the destination country. These charges must be paid by the recipient at the time of delivery, where applicable, in order for the order to be released from customs.
Please note that if the recipient refuses to pay the applicable duties or taxes, the order will be considered delivered and sold, and no refund will be issued for either the garment or the shipping charges.
In the event that applicable duties, customs charges, or other amounts payable by the customer remain unpaid, Dania Siddiqui reserves the right to pursue appropriate legal remedies and/or initiate legal proceedings against the customer for recovery of any outstanding amounts, where permitted by applicable law.
By placing an international order, you acknowledge and agree to these terms.